Privacy Policy for Adesk: New Customer Accounts
Effective Date: 1 Aug 2025
At Adesk, we take privacy seriously. This policy outlines how we collect, use, and store information when merchants install or use our app, Adesk: New Customer Accounts.
Information We Collect
When you install our app, we automatically access certain information from your Shopify store through Shopify’s API. This includes:
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Store name and domain
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Store owner’s email address
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Customer account and customer tag data (only for the purpose of displaying personalized messages in the customer account)
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Theme and storefront customization data (only for placing blocks)
We do not collect or store payment information, order data, or personal customer details beyond what is required to show messages based on tags.
How We Use Your Information
We use the information we collect to:
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Render targeted content inside Shopify’s new customer account pages
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Help you manage display conditions using customer tags
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Maintain app functionality and performance
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Improve our services and provide technical support
We do not sell, rent, or share your data with third parties.
Data Storage & Security
All data is processed and stored securely. We follow industry best practices to protect your information and use encrypted connections (HTTPS) for all data transfers.
If you uninstall the app, all associated data (like your display rules and tag conditions) is deleted from our servers within 30 days.
Your Rights
As a merchant, you have the right to:
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Access the data we’ve stored related to your account
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Request deletion of your app-related data
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Contact us for any privacy-related questions at support@adesksolutions.com
Contact Us
If you have any questions or concerns about this policy, you can reach us at: support@adesksolutions.com